Terms of service

General Terms and Conditions with Customer Information

Scope
Conclusion of Contract
Right of Withdrawal
Prices and Payment Terms
Delivery and Shipping Terms
Retention of Title
Liability for Defects (Warranty)
Liability
Applicable Law
Place of Jurisdiction
Alternative Dispute Resolution

1. Scope

1.1 These General Terms and Conditions (hereinafter "Terms") of Argli UG (haftungsbeschränkt) (hereinafter "we/us") apply to all contracts for the delivery of goods that you, as a consumer or business (hereinafter "you"), conclude with us regarding the goods presented in our online shop. We hereby object to the inclusion of your own terms and conditions, unless we have agreed otherwise with you.

1.2 For the purposes of these Terms, you are a consumer if you enter into a legal transaction for purposes that are predominantly outside your trade, business, or profession.

1.3 For the purposes of these Terms, you are a business if you are a natural or legal person, or a partnership with legal capacity, who, when concluding a legal transaction, acts in the exercise of your trade, business, or independent professional activity.

2. Conclusion of Contract

2.1 The product descriptions contained in our online shop do not constitute binding offers on our part, but instead serve to enable you to submit a binding offer.

2.2 You may submit your offer via the online order form integrated into our online shop. After placing the selected goods in the virtual shopping cart and completing the electronic ordering process, you submit a legally binding contractual offer for the goods contained in the shopping cart by clicking the button that concludes the ordering process.

2.3 We may accept your offer within five days by:

sending you a written order confirmation or an order confirmation in text form (fax or email), in which case the receipt of the order confirmation by you shall be decisive, or
delivering the ordered goods to you, in which case the receipt of the goods by you shall be decisive, or
requesting payment from you after you have submitted your order.

If more than one of the above alternatives applies, the contract is concluded at the point in time at which one of the above alternatives first occurs. The period for acceptance of your offer begins on the day after you send your offer and ends at the expiry of the fifth day following the sending of the offer. If we do not accept your offer within the aforementioned period, this shall be deemed a rejection of the offer, with the effect that you are no longer bound by your declaration of intent.

2.4 If you select a payment method offered by PayPal, payment will be processed via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"), subject to the PayPal Terms of Use, available at https://www.paypal.com/de/legalhub/paypal/useragreement-full, or — if you do not have a PayPal account — subject to the terms for payments without a PayPal account, available at https://www.paypal.com/de/legalhub/paypal/privacywax-full. If you pay using a PayPal-offered payment method selectable during the online ordering process, we hereby declare our acceptance of your offer at the moment you click the button that concludes the ordering process.

2.5 When you submit an offer via our company's online order form, the text of the contract will be stored by us after the contract is concluded and sent to you in text form (e.g. email, fax, or letter) after you submit your order. We do not make the text of the contract available in any other way. If you created a user account in our online shop before submitting your order, your order data will be archived on our website and can be retrieved by you free of charge via your password-protected user account using the corresponding login details.

2.6 Before submitting a binding order via our online order form, you can identify any input errors by carefully reading the information displayed on the screen. Your browser's zoom function, which enlarges the display on the screen, can be an effective technical aid in better detecting input errors. You can correct your entries during the electronic ordering process using the usual keyboard and mouse functions until you click the button that concludes the ordering process.

2.7 The German language is available for the conclusion of the contract.

2.8 Order processing and contact generally take place by email and automated order processing. You must ensure that the email address you provide for order processing is accurate, so that emails sent by us can be received at that address. In particular, when using spam filters, you must ensure that all emails sent by us, or by third parties commissioned by us to process the order, can be delivered.

3. Right of Withdrawal

3.1 Consumers generally have a right of withdrawal.

3.2 Further information on the right of withdrawal can be found in our Right of Withdrawal notice.

4. Prices and Payment Terms

4.1 Unless otherwise stated in our product description, the prices quoted are total prices that include statutory value-added tax. Any additional delivery and shipping costs that may apply will be stated separately in the respective product description.

4.2 The available payment method(s) will be communicated to you in our online shop.

4.3 If you select a payment method offered via the "Shopify Payments" payment service, payment will be processed by the payment service provider Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland (hereinafter "Stripe"). The individual payment methods offered via Shopify Payments will be communicated to you in our online shop. Stripe may use additional payment services to process payments, which may be subject to special payment terms that will be brought to your attention separately if applicable. Further information on "Shopify Payments" is available online at https://www.shopify.com/legal/terms-payments-de.

5. Delivery and Shipping Terms

5.1 If we offer to ship the goods, delivery will take place within the delivery area specified by us, to the delivery address you provide, unless otherwise agreed. The delivery address specified during order processing shall be decisive for the execution of the transaction.

5.2 If delivery of the goods fails for reasons for which you are responsible, you shall bear the reasonable costs incurred by us as a result. This does not apply to the cost of delivery to you if you effectively exercise your right of withdrawal. If you effectively exercise your right of withdrawal, the arrangement set out in our Right of Withdrawal notice shall apply to the costs of returning the goods.

5.3 If you act as a business, the risk of accidental loss or accidental deterioration of the goods sold passes to you as soon as we hand over the item to the carrier, freight forwarder, or other person or entity designated to carry out the shipment. If you act as a consumer, the risk of accidental loss or accidental deterioration of the goods sold generally only passes to you upon handover of the goods to you or to a person authorized to receive them. Notwithstanding this, even if you act as a consumer, the risk of accidental loss or accidental deterioration of the goods sold already passes to you as soon as we hand over the item to the carrier, freight forwarder, or other person or entity designated to carry out the shipment, if you yourself commissioned the carrier, freight forwarder, or other person or entity designated to carry out the shipment, and we did not previously name this person or entity to you.

5.4 We reserve the right to withdraw from the contract in the event of incorrect or improper self-supply. This applies only if the non-delivery is not our responsibility and we have concluded a specific hedging transaction with the supplier with the necessary care. We will make all reasonable efforts to procure the goods. In the event of unavailability or only partial availability of the goods, you will be informed without delay and any consideration already paid will be refunded to you without delay.

5.5 Collection in person is not possible for logistical reasons.

6. Retention of Title

If we provide advance performance, we retain title to the goods delivered until the purchase price owed has been paid in full.

7. Liability for Defects (Warranty)

Unless otherwise specified in the following provisions, the statutory provisions on liability for defects shall apply. By way of derogation from this, the following applies to contracts for the supply of goods:

7.1 If you act as a business,

we have the choice of the type of subsequent performance;
for new goods, the limitation period for defect claims is one year from delivery of the goods;
for used goods, defect claims are excluded;
the limitation period does not begin anew if a replacement delivery is made as part of the liability for defects.

7.2 The above limitations of liability and shortened time limits do not apply:

to your claims for damages or reimbursement of expenses,
if we have fraudulently concealed the defect,
to goods that have been used for a building in accordance with their customary use and have caused the building's defectiveness,
to any obligation we may have to provide updates for digital products, in the case of contracts for the supply of goods with digital elements.

7.3 Furthermore, for businesses, the statutory limitation periods for any statutory right of recourse that may exist remain unaffected.

7.4 If you act as a merchant within the meaning of Section 1 of the German Commercial Code (HGB), you are subject to the commercial duty to inspect and give notice of defects pursuant to Section 377 HGB. If you fail to comply with the notification obligations set out therein, the goods shall be deemed accepted.

7.5 If you act as a consumer, you are asked to report any obvious transport damage to delivered goods to the delivery carrier and to notify us accordingly. Failure to do so has no effect whatsoever on your statutory or contractual claims for defects.

8. Liability

The seller is liable to you for all contractual, quasi-contractual, and statutory claims, including tort claims, for damages and reimbursement of expenses as follows:

8.1 We are liable without limitation, on any legal grounds,

in cases of intent or gross negligence,
for intentional or negligent injury to life, body, or health,
on the basis of a guarantee promise, unless otherwise stipulated in this regard,
on the basis of mandatory liability, such as under the German Product Liability Act.

8.2 If we negligently breach a material contractual obligation, liability is limited to the foreseeable damage typical for this type of contract, unless we are liable without limitation under the preceding clause. Material contractual obligations are obligations that the contract imposes on us according to its content in order to achieve the purpose of the contract, the fulfillment of which is essential for the proper execution of the contract in the first place, and on the observance of which you may regularly rely.

8.3 Otherwise, our liability is excluded.

8.4 The above liability provisions also apply with regard to our liability for our vicarious agents and legal representatives.

9. Applicable Law

The law of the Federal Republic of Germany applies to all legal relationships between you and us, to the exclusion of the law on the international sale of goods. If you act as a consumer, this choice of law applies only to the extent that it does not deprive you of the protection afforded by mandatory provisions of the law of the country in which you have your habitual residence.

10. Place of Jurisdiction

If you act as a merchant, a legal entity under public law, or a special fund under public law with its registered office within the territory of the Federal Republic of Germany, our place of business shall be the exclusive place of jurisdiction for all disputes arising from this contract. If your registered office is located outside the territory of the Federal Republic of Germany, our place of business shall be the exclusive place of jurisdiction for all disputes arising from this contract, provided that the contract or claims arising from the contract can be attributed to your professional or commercial activity. In the above cases, however, we are in any event entitled to bring proceedings before the court having jurisdiction over your registered office.

11. Alternative Dispute Resolution

We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

Last updated: April 11, 2026, 19:33:12